Through this new function users can exchange photos, videos and GIFs with brands using Viber’s internal camera. Viber, one of the world’s most popular messaging applications, announces new functions that will allow businesses to serve customers better and give users an opportunity to chat with brands like they would with friends. The function is already available to users who have updated their application. The new feature will help them to manage meaningful conversations with brands and easily solve ongoing issues: for instance sending their ID cards to authenticate themselves or terminate a registration.
Viber is rolling out a new function with the help of which users will be able to send photos and videos to businesses.
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